Northpass

Northpass, now Gainsight Customer Education, is a revolutionary platform that digitizes customer onboarding and training. It offers on-demand education to transform businesses. By automating 1:1 training, it frees up customer success teams to focus on growth, improving retention, and building strong relationships. It also helps cut costs by reducing training expenses and scaling the education program easily and affordably with digital learning solutions accessible anywhere, anytime. Moreover, it elevates customer experiences by delivering an effortless learning experience that boosts engagement, proficiency, product usage, and encourages ongoing interaction. The platform provides seamless learning experiences with quality, personalized content available anytime, anywhere. It also unlocks customer-facing teams to spend less time training and more time driving customer relationships. Additionally, it offers learning insights and analytics to remove the mystery of customer education's impact with actionable data. Northpass' Customer Training LMS allows users to embed their academy directly within their software and website, customize it to align with their brand, integrate their tech stack to pass learning data to all teams, and certify their customers with its certification engine. It also enables users to create high-impact content with its course authoring tool. Customers have praised Northpass for its ease of use, intuitive interface, and the time it saves. The platform has won multiple awards and offers a range of resources such as research, insights, and best practices. Overall, Northpass is a game-changer in the field of customer education and training.