BigPanda

BigPanda is a revolutionary AI-powered ITOps solution that is transforming the way businesses manage their IT operations. It takes all your IT data and knowledge and converts it into fast insights and automation. With BigPanda, teams can gain efficiency, improve service quality, and reduce costs. The platform offers higher quality alerts, enabling teams to shift from reactive to proactive incident response. This means they can catch issues before they turn into outages. For example, WEC Energy Group achieved significant results using BigPanda. It also automates remediation and restores availability faster, ensuring quality experiences and building trust with customers. The Freewheel case study showcases this. Additionally, event correlation and full context incident data give teams a head start, allowing them to take action instead of spending time comparing notes, as demonstrated in the Cambia example. The median BigPanda customer realizes an 80% event noise reduction in the first eight weeks, highlighting its effectiveness. BigPanda is open and agnostic, connecting to both the latest and legacy systems to gather the necessary context to keep vital services running. It offers out-of-the-box options and customization, making it a flexible solution for various industries and IT operations teams.